Privacy Policy

Digital Guidebooks ("we", "us", "our") operates the digitalguidebooks.co website and the digitalguidebook.co application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

Account Data

When you create an account, we collect your name, email address, company name, and billing information. Payment processing is handled by Stripe; we do not store your full credit card number.

Usage Data

We automatically collect information about how you interact with the Service, including pages visited, features used, guidebook views, email capture counts, and device/browser information.

Guest Data

When guests interact with guidebooks created by our users, we may collect email addresses, survey responses, and engagement data on behalf of the guidebook owner (tour operator).

Cookies

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how the Service is used. You can control cookie settings in your browser.

2. How We Use Information

• To provide, maintain, and improve the Service
• To process transactions and send billing-related communications
• To send product updates, feature announcements, and support messages
• To monitor usage patterns and optimize performance
• To detect and prevent fraud, abuse, or security incidents
• To comply with legal obligations

3. Third-Party Services

We use the following third-party services to operate the platform:

• Stripe: Payment processing and subscription management
• Supabase: Database hosting and authentication
• Netlify: Website hosting and form processing

Each of these services has its own privacy policy governing how they handle data. We only share the minimum information necessary for them to perform their function.

4. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or compliance purposes. Usage logs and analytics data are retained in anonymized form.

5. Data Security

We implement industry-standard security measures to protect your data, including encrypted data transmission (TLS/SSL), secure authentication, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal data and request a copy of it
• Correct inaccurate or incomplete data
• Delete your account and associated personal data
• Export your data in a portable format
• Opt out of non-essential communications

To exercise any of these rights, contact us at hello@digitalguidebooks.co.

7. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:

hello@digitalguidebooks.co