Digital Guidebooks is a new company built by a team that has been working in the experience operator space for over fifteen years. The platform exists because of one observation: the most valuable moment in the guest relationship happens during the experience, and almost no one has built tools for it.
"Every other tool in tour tech exists before the experience or after it. The during moment , when guests are most engaged, most grateful, most likely to act , has been ignored for a decade."
The observation that started Digital Guidebooks
We have been early before. Websites for rez tech, corporate group strategies, and now the during-the-experience layer. The pattern is the same: we build what operators need before the market recognizes it.
The team begins working in tourism technology, building websites and digital tools for experience operators across the U.S.
The first version launches. A simple digital list of beers sent to guests on a brewery experience. No app, no printing, just a link.
First working prototype. The concept expands into a structured guidebook format with stops, descriptions, and guide information.
The team begins helping operators pursue corporate group experiences, an underserved revenue channel most operators overlooked.
Soft launch with a small group of operators. Real-world testing proves the core loop: tips go up, emails get captured, reviews follow.
The DIY corporate group kit launches and helps hundreds of operators build and sell corporate experiences. Expanded testing of the guidebook platform begins.
Public beta opens. Digital Guidebooks is available to all operators. Conversations with VCs and private equity begin as interest in the during-the-experience category rises quickly.
We've been early to two major shifts in tour tech. Each time, the market eventually caught up.
In 2015, we were among the first to bring websites to reservation technology for experience operators. At the time, most operators had no web presence built into their booking flow. Now every major rez tech platform offers a website as a standard feature.
In 2021, we started helping operators pursue corporate groups as a dedicated revenue channel, before most coaches or platforms were talking about it. Today, corporate groups are widely recognized as one of the highest-margin bookings an operator can land.
Years working in
tourism technology
Of operators helped
with corporate groups
Obsession: the during-
the-experience moment
The team behind Digital Guidebooks has spent years contributing to the conversation around experience operator growth, presenting at leading industry conferences and webinars, and publishing research that has shaped how operators think about revenue, technology, and the guest journey.
Conference presentations, podcast appearances, webinars, and published articles on revenue growth strategies for tour and activity operators.
The guide is the product. The experience lives or dies on their performance. Digital Guidebooks is the only platform that puts tools in the guide's hands: their own photo, bio, payment links, and personal recommendations.
Not just the operator's dashboard.
Public beta is the beginning. The goal is to make the during-the-experience layer as well-developed as the before and after layers already are.
Audio experiences
Self-guided audio tours built into the guidebook.
Scavenger hunt mode
Interactive challenges guests complete at each stop.
Guide performance analytics
See which guides drive the best outcomes.
Deeper integrations
CRM sync, booking platform hooks, and API access.
Create your first guidebook in minutes. Start capturing the moment that matters most.