Help Center

Visit our signup page and create an account with your email. No credit card required. You'll start on the Free plan with 1 guidebook, 1 guide account, and 100 emails/month.

After signing in, go to your dashboard and click "Create Guidebook." Give it a name, add your branding, then start adding stops with photos, descriptions, and maps. You can preview it on your phone at any time.

Each guidebook has a unique link and QR code. Share the link via text or email, or print the QR code on your materials. Guests tap the link or scan the code and the guidebook opens instantly in their browser. No app download needed.

No. Guidebooks work in any mobile browser. Guests just tap a link or scan a QR code and they're in.

Open your guidebook in the editor and click "Add Stop." Enter the stop name, address, description, and upload photos. You can reorder stops by dragging them. Each stop shows on the interactive map automatically.

Yes. Guide accounts can access and edit the guidebooks they're assigned to. They can also update their own profile, manage their tip link, and view their personal QR code.

Each guide adds their Venmo, Zelle, or QuickPay link in their profile. When guests view the guidebook, they see a tip button that links directly to the guide's preferred payment method.

You add links to your review profiles (TripAdvisor, Google, GetYourGuide, or any custom URL) in your guidebook settings. Guests see a prompt to leave a review while the experience is still fresh.

Yes. On Launch plans and above, you can add your logo and brand colors so the guidebook looks like it's part of your business. On higher tiers, you can remove Digital Guidebooks branding entirely.

Yes. You can upgrade or downgrade at any time from your account settings. Changes take effect on your next billing cycle.

We give you a 15% buffer so you never lose a capture at a critical moment. If you're consistently going over, we'll suggest a referral (which earns you bonus emails) before asking you to upgrade.

Go to Settings in your dashboard and click "Manage Subscription." You can cancel at any time. You'll keep access to paid features until the end of your current billing period, then your account reverts to the Free plan.

We don't offer prorated refunds for partial billing periods. When you cancel, you retain access through the end of your current period. If you have a special circumstance, contact us and we'll do our best to help.